Privacy Policy

Effective date: January 2024

At Platformance.io, we value your privacy and are committed to safeguarding the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website or submit information through our web forms. By using Platformance.io, you agree to the practices described in this policy, which complies with the UAE data protection laws.

1. Information We Collect

Platformance.io is a B2B platform, and we collect limited personal data strictly for communication and employment-related purposes through the following forms:

  • Contact Us: Name, Email, Phone Number.
  • Request a Demo: Name, Email, Phone Number.
  • Apply for a Role: Name, Email, Phone Number, CV.

This information is provided voluntarily by you and is used solely for the purposes described below.

2. How We Use Your Data

We use your personal data for the following purposes:

  • Responding to Inquiries: To contact you in response to inquiries made through our "Contact Us" and "Request a Demo" forms.
  • Recruitment: To assess your suitability for roles at Platformance.io based on the information submitted via the "Apply for a Role" form.
  • Website Analytics: To analyze website traffic and user interaction via Google Analytics to improve user experience and optimize our services.

3. Cookies and Tracking Technologies

Platformance.io uses cookies and similar tracking technologies, including:

  • Google Analytics: We use Google Analytics to track website traffic and user behavior for website performance analysis.
  • Advertising Cookies: We may use advertising cookies to display relevant ads based on your browsing behavior.

You can control cookie settings through your browser, or opt-out of Google Analytics tracking via the Google Analytics Opt-out Browser Add-on.

4. Data Sharing

At this time, Platformance.io does not share your personal information with any third-party services. We handle all data internally and only use it for the purposes outlined in this policy.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, in accordance with UAE legal requirements. Specific retention periods will depend on the type of data and its purpose:

  • Inquiries and Demo Requests: Retained for as long as necessary to respond to and follow up on your inquiry.
  • Recruitment Data: Personal data related to job applications will be retained for a period that complies with UAE labor laws and regulations.

6. Your Rights

Under UAE data protection laws, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal data where appropriate (e.g., when data is no longer necessary for the purposes for which it was collected).

To exercise any of these rights, please contact us at hello@platformance.io.

7. Data Security

We are committed to maintaining the security of your personal information. Platformance.io uses industry-standard security measures, including encryption and secure servers, to protect against unauthorized access, alteration, or disclosure of your data.

8. International Data Transfers

While we primarily operate within the UAE, in cases where personal data may be transferred to or stored on servers outside the UAE, we ensure that such transfers comply with UAE data protection regulations and that adequate protection measures are in place.

We may disclose personal information where required by UAE law, such as in response to a court order, legal request, or governmental regulation.

10. Changes to This Policy

Platformance.io may update this Privacy Policy from time to time to reflect changes in our practices or UAE law. We will notify you of any significant changes via email or by posting an updated version on our website.

11. Contact Us

If you have any questions regarding this Privacy Policy, you can contact us at:

  • Email: hello@platformance.io
  • Mailing Address: 202, Emmay Tower, Dubai Internet City, Dubai, UAE